Frequently Asked Questions. By Clients.
Have some questions about our services, our company or the design process itself? Here are some of the more frequent questions we get asked. Click the TITLE BOXES to expand the answers. If you can't find the answer you're looking for, you can always get in touch via email.
Get Started: Sign up, and let's get you into our world. You'll join us on Slack and Trello - where all the magic happens. Drop your design requests, and we'll tackle them with laser focus, aiming for a 2-3 business day turnaround. Need tweaks? We're on it until it's spot-on.
Keep Going: Once you give the thumbs up, we're onto the next challenge in your queue. You push your business to new heights, we make sure it looks the part. It's an ongoing cycle of success.
How quick is quick? For most designs, we're talking 2-3 business days. We balance speed with quality, ensuring you get top-notch designs swiftly.
Need a design? Just pop your request into Trello. Google Docs, Wireframes, Loom videos - whatever works best for you.
Our toolkit is as versatile as our expertise. Adobe Illustrator and Figma for vectors and UX, Cinema 4D for 3D, After Effects and Photoshop for those final touches. We wield the tools that bring your vision to life.
Then we sharpen our pencils and get back to it. We revise and refine until you're not just satisfied - you're elated.
Just need a one-off? No problem. Use what you need, pause when you're done. We're here when your next big idea strikes.
Straight talk: No refunds. But here's our pledge: we're relentless in our pursuit of your design's perfection. Unlimited revisions are your safeguard. We work until your vision is not just met, but exceeded.
Managing your Brandbusters subscription is easy and flexible. At any time, you have the ability to cancel, pause, upgrade, or downgrade your subscription. This can be done through your personal portal, which becomes automatically activated upon subscribing to our services. To access your portal, simply use the "Login" button located in the website menu. From there, you can manage all aspects of your subscription with just a few clicks.